Privacy Policy

The use of this website is subject to the Privacy Policy outlined below, and the user should check its terms on every new use.

This Privacy Policy is intended to provide you with all the information you need to understand our privacy policies. However, if you have any doubt related to our privacy practices or this Privacy Policy, please send your questions by email to:



All users are entitled to the protection of their personal data. CLAMP, a trademark of Studio GF&L, Unipessoal Lda., respects its users' rights to information on the gathering and processing of their personal data. CLAMP ensures that personal data is processed in Portugal in an appropriate, lawful manner, in compliance with good practices. This website was designed so that the collection and processing of your personal data is minimized as much as possible and does not exceed the original purpose for which it was gathered.



2.1 Your personal data will be gathered and processed by CLAMP only for purposes strictly connected to the use of this site, its services and the purchase of products. However, your personal data may also be used for other processing operations which fall within the limits of such uses:

  1. Whenever you purchase products sold on this site, we collect your personal data (for instance, password, shoe size, email address, delivery address, credit card number and phone number) in the purchase form, only for the purposes of selling, sorting and shipping the products ordered.
  2. Whenever you request customer care, we collect your personal data (for instance, name, email address) in order to provide the online store Customer Support services that are relevant for this site and the assistance requested;
  3. Whenever you register a delivery address, we collect your personal data in order to simplify the processing of future orders.

2.2 Your personal data will only be passed on to third parties when needed to process an order. Your personal data will be disclosed in the following situations:

  1. Electronic payment services by credit or debit card;
  2. Processing of purchased products;
  3. Selecting, packaging and shipping articles;
  4. Resolving issues or questions related to the sale of products;
  5. Processing payments for articles purchased;
  6. Processing the return of articles.



Your personal data can be disclosed to third parties that provide specific services, such as external entities subcontracted by CLAMP. No disclosure will exceed the purpose for which your personal data was collected and subsequently processed. Your personal data can also be disclosed to third parties in order to:

  1. Consent with applicable law;
  2. Respond to legal and governmental enquiries;
  3. Consent with valid legal proceedings;
  4. Protect the rights or property of CLAMP.

Moreover, your personal data will not be disclosed to third parties without your knowledge or consent, when this is required by law, except in the cases provided for in this document.



We use cookies that are put into use beyond the session (“trans-session cookies”). These cookies are meant to make our offer user-friendlier, more effective, and even more targeted. These data files make it possible, for instance, for you to view information on our site that you are specifically interested in. The only purpose is to adapt our offer to the wishes of our customers and to make browsing as comfortable as possible.

Clamp uses for its website the Google remarketing function. This feature allows us to show text and display ads within the Google content network only to those users who have previously visited the site The use of cookies by Google can be disabled by the user when going to the Google website and deactivating Google ads.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transfered to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser:



Personal data processing by CLAMP will consent with current Portuguese law. Purchase and sale contracts for products through this site are governed by Portuguese law.



CLAMP may amend or update this Privacy Policy at any moment, in part or in full, even if not required by applicable law and regulations. Any amendments and updates will become effective after their publication in this section of the site. You should therefore access this section regularly to check the updated version of our Privacy Policy.



All the contents in this site are the exclusive property of CLAMP, such as text, images or any other non-third party type of information. As such, they are protected by the Intellectual Property Code. CLAMP reserves the right to make changes to these contents at any time, without prior notice to users.



This website may contain links to third-party sites ("linked sites"). Linked sites are not controlled by CLAMP, and CLAMP is not responsible for the content of any Linked Site.



We take privacy very seriously. All customer data are saved and processed by Clamp solely in accordance with the relevant data protection laws. In particular, personal data is being collected, saved, and used exclusively for the purpose of processing the order or with your explicit consent. Furthermore, addresses and ordering data are collected, processed and used for internal marketing purposes. We do not store personal data longer than is absolutely required.

In case you would prefer your personal data not to be used, processed, and transmitted for marketing purposes, simply inform us by post or email at Please be aware, however, that this does not apply to the data that are necessary to process your order. Upon receipt of your notice, we will only use, process and transmit your data in order to process the latter. In addition, your information will not be used for advertising actions.