1. SHIPPING INFORMATION
We ship worldwide. Select your destination country on the shopping cart page at checkout. Please note we cannot ship to Post Office Boxes.
Please refer to the table below – under “SHIPPING METHODS AND COST” - for specific information on the shipping methods available for your country, transit times and shipping rates.
We will contact the user with a follow-up email if the shoes selected are not available at the time of order processing. If we are unable to complete your order, the user will be notified via email within 5 business days and receive a full refund.
2. SHIPPING METHODS AND COST
We try to offer the best shipping rates available to us. As we grow, we will be able to negotiate with our logistics partners and offer better rates in the future.
Our shipping fees include both shipping and handling. All orders ship from our logistics center in Porto, Portugal.
Transit times do not include order processing. Please allow 1-3 business days for the order to be processed by our logistics department.
COUNTRY | SHIPPING METHOD | TRANSIT TIME | ORDER AMOUNT | SHIPPING COST |
| PORTUGAL SPAIN ANDORRA FRANCE GERMANY AUSTRIA BELGIUM DENMARK ITALY LUXEMBOURG NETHERLANDS UNITED KINGDOM FINLAND GREECE IRELAND SWEDEN USA CANADA |
Express Shipping: MRW |
1-2 business days* |
Free Shipping
|
Free Shipping |
| CZECH REPUBLIC HUNGARY POLAND BULGARIA CROATIA ESTONIA LATVIA LITHUANIA ROMANIA SLOVAKIA SLOVENIA SWITZERLAND |
Express Shipping: FedEx |
1-2 business days* |
Up to 249€ - From 250€ and up
|
30€ - Free Shipping |
| REST OF THE WORLD | Express Shipping: FedEx | 2-5 business days* | Up to 549€ - From 550€ and up | 55€ - Free Shipping |
* Shipping times are to be used as a guide only and are based on time departure from our logistics center. Please allow 1-3 business days for your order to be processed. Clamp cannot take responsibility for delays due to customs clearance or payment transaction.
3. DUTIES & TAXES
If the user is ordering within the European Union import duties will not be applicable. For customers outside the European Union import duty is not included in the prices seen online. The costumer may have to pay import duties upon receipt of the order or at a later date depending on customs authority.
4. ORDER TRACKING
All the shipping methods we offer are trackable. The user will receive an e-mail with the tracking information when the order is shipped.